As a Member of Caring Communities, you “invest in” and “own” your risk exclusively -along with other Senior Housing Community Care and Service Providers. Members work toward a common goal, providing the safest environments and best risk management practices for their residents, the people in their care and their employees. As Members, you will share the same interests, commitments and incentives, and will be directly rewarded by also sharing in the profits of the company.

Our Beginning

Our vision began in 2001. Faced with the uncertainty of the commercial liability insurance market cycles, a number of leading not-for-profit Continuing Care Retirement Communities (CCRCs) and Senior Retirement Living and Care Organizations joined together to help strengthen and insulate their organizations from the influences of the cyclical and sometimes volatile insurance market.

With assistance from several experienced executives specializing in commercial insurance alternatives, we developed an innovative strategic plan and devised a way to capitalize our own insurance and management group of companies - Caring Communities. Caring Communities Members began insuring and managing their professional and general liability risks on January 1, 2002. Prior to taking this bold step and still today, the Members of Caring Communities and their Boards agreed to abide by a set of shared principles:

• To design and commit to new risk management initiatives that would increase safety and quality - and reduce events that lead to claims within their organizations.
  
  
• To detect, identify and immediately report to Caring Communities any incident that might cause a resident to make a claim for damages.
  
  
• To participate in all steps of the management of claims (from initial investigation through to the final disposition of each claim).
  
  
• To qualify and invite new Members eager to commit to these same principles.

• To reduce the frequency and severity of claims.
  
  
• To better manage the economic and non-economic outcome of claims.
  
  
• To continually foster a culture of safety throughout their organizations.

A comparative loss analysis was performed on the Members first 5-year period with Caring Communities versus their previous 5-year loss experience. This analysis demonstrated resounding improvements; particularly in terms of the number of losses. The average cost of each loss had also declined. The largest improvement by far, however, was in Caring Communities' average cost of losses. The numbers speak for themselves:

• A 25% decline in loss frequency;
  
  
• An 8% decline in loss severity; and
  
  
• Overall, a remarkable 31% decline in the average loss cost - the figure that combines both loss frequency with loss severity

Where Colleagues Connect, Succeed and Thrive

Through expertise, innovation and integrity, Caring Communities and our Members are on a successful pathway - with a vision of sharing this success with new Members.

At Caring Communities we envision a better experience for our Members - an experience brought to life through the practice of the Caring Communities Core Values:

• Culture of Safety
• Security and Protection
• Superb Customer Service

Our company, Caring Communities, a Reciprocal Risk Retention Group (“CCrRRG”), is currently registered in 37 states, and is rated B++ by A.M. Best.

And the Best is Yet to Come

At Caring Communities, the key to success and growth will be our continuing ability to reduce loss frequency and loss severity by affecting change, culture and inspiring excellence through education and practice. We invite you to learn more about Caring Communities.